Strategy and e-commerce execution for Canadian glasses company Clearly. New product photography, browsing and glasses fitting experiences (MyFit) made buying glasses online less intimidating and more human.
Clearly approached the team with a challenge to help reposition themselves amongst consumers as a top e-commerce provider for vision correction. Once viewed as a wholesale corrective lens company, Clearly had expanded their offerings and provided consumers with high-quality, stylish frames with industry leading corrective lenses from parent company Essilor. There were many ways to approach this request, but the most impactful was introducing new art direction and an e-commerce refresh.
Contributions
Art directed new digital presence; repositioning how consumers perceived the once wholesale corrective lens company
Designed and prototyped user experiences that demonstrated new commerce flows and website features
Defined and created UI components as well as UX patterns for Clearly's e-commerce experience
Clearly's e-commerce presence transformed from SKU listings to relatable collections that were easily browsable. Conversion was 85% higher when MyFit was enabled while 30% of all users engaged with MyFit. Clearly saw an 80% increase in conversion success rate (well above the industry average).